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Effective Date: October 5, 2026
Welcome to Frontline Justice.
Frontline Justice is a project of the Office of American Possibilities ("OAP"), a sponsored project of Rockefeller Philanthropy Advisors ("RPA"), a nonprofit corporation recognized as exempt from federal income taxation under Section 501(c)(3) of the Internal Revenue Code. Through this fiscal sponsorship, RPA provides financial oversight and administrative support to further Frontline Justice's charitable mission.
These Terms of Use ("Terms"), together with the Learning Platform Policy and any other applicable Service-specific terms expressly identified during registration, govern your access to and use of:
By accessing or using any portion of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use the Services.
Frontline Justice reserves the right to revise these Terms at any time. Material changes will become effective upon posting to our website unlessTerms of Use otherwise stated. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
Frontline Justice exists to improve access to justice by supporting, training, convening, and equipping community justice workers and the organizations that support them.
Our Services may include:
The Services are provided solely for educational, informational, research, networking, and nonprofit program purposes.
Nothing within the Services constitutes legal representation, legal advice, or the creation of an attorney-client relationship.
The Services are intended solely for individuals who:
The Services are not directed toward children or minors.
If Frontline Justice becomes aware that an individual under eighteen has accessed the Learning Platform without authorization, we reserve the right to suspend or terminate access immediately.
Frontline Justice may use artificial intelligence technologies to assist in developing software, improving educational resources, generating drafts, enhancing accessibility, summarizing information, or supporting internal operations.
Human review and oversight remain responsible for all final educational content, platform administration, and organizational decisions.
Users remain responsible for independently evaluating educational materials before relying upon them.
Artificial intelligence outputs should not be treated as legal advice or professional guidance.
Unless otherwise indicated, and subject to users’ rights in their own submissions, all content available through the Services—including text, graphics, logos, educational materials, videos, course designs, assessments, software, documentation, databases, and other materials—is owned by or licensed to Frontline Justice and is protected under applicable intellectual property laws.
Except as expressly permitted by these Terms, users may not:
Completion of a course does not grant ownership of any educational materials.
Users agree not to:
Frontline Justice reserves the right to investigate suspected misuse and to suspend or terminate access without prior notice.
The Services incorporate technology provided by trusted third-party service providers.
These providers may include learning management systems, cloud hosting providers, analytics providers, customer relationship management systems, survey platforms, communications platforms, certificate generation services, and other technology vendors necessary to operate the Services.
Use of those third-party services may also be subject to the applicable provider's terms and privacy policies.
Frontline Justice is not responsible for the independent policies or practices of third-party providers.
Frontline Justice strives to provide reliable access to the Services but does not guarantee uninterrupted availability.
The Services may be temporarily unavailable because of:
Frontline Justice reserves the right to modify or discontinue any feature without liability.
The Services are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Frontline Justice disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and reliability.
Frontline Justice does not warrant that the Services will be uninterrupted, secure, error-free, or free from harmful components.
To the fullest extent permitted by applicable law, Frontline Justice, Rockefeller Philanthropy Advisors, the Office of American Possibilities, and their respective directors, officers, employees, contractors, volunteers, affiliates, licensors, and partners shall not be liable for any indirect, incidental, consequential, exemplary, special, or punitive damages arising out of or relating to the use of the Services.
Where liability cannot be excluded by law, it shall be limited to the maximum extent permitted under applicable law.
These Terms shall be governed by and construed in accordance with the laws of the State of New York without regard to conflict-of-law principles.
Any dispute arising from these Terms shall be resolved in accordance with applicable federal and New York law, except where otherwise required by law.
Frontline Justice provides an authenticated online Learning Platform available through learn.frontlinejustice.org.
The Frontline Justice Learning Platform ("Learning Platform") provides online educational experiences designed to support community justice workers, legal aid organizations, community-based organizations, partner agencies, and other approved participants.
The Learning Platform is intended to deliver structured educational content, measure learner progress, support program evaluation, and issue certificates of completion for eligible educational courses.
The Learning Platform is not intended to provide legal advice, establish professional certification, or authorize any individual to engage in activities regulated under applicable laws governing the practice of law.
The Learning Platform enables eligible learners to:
The Learning Platform is provided solely for educational purposes.
Access to the Learning Platform does not:
Frontline Justice reserves the right to modify, suspend, replace, or discontinue any portion of the Learning Platform at any time.
Access to the Learning Platform is available only to individuals who have been enrolled through Frontline Justice or one of its authorized partner organizations. The Learning Platform is intended for use by people at least eighteen (18) years of age who work or intend to work or volunteer as a community justice worker, not by the general public.
Enrollment may occur through direct registration forms, organizational referrals, grant-funded pilot programs, technical assistance engagements, research initiatives, or other Frontline Justice programs.
Enrollment does not guarantee continued access to every course or future educational offering.
Frontline Justice reserves the right to determine eligibility for participation in any educational course.
Rather than requiring usernames and passwords, the Learning Platform uses secure, time-limited email authentication links ("Magic Links") to provide access. After the first link is clicked, learners have permanent access, but if idle for more than 30 days, a new magic link must be sent.
These links are intended solely for the enrolled learner and may not be shared with any other individual.
Each authentication link:
Learners are responsible for maintaining the security of their email accounts.
Access to the Learning Platform is granted only to learners who have been enrolled through Frontline Justice or one of its authorized partners. If a learner believes unauthorized access has occurred, they should notify Frontline Justice promptly.
Learners agree not to:
Frontline Justice may suspend access if it reasonably believes authentication credentials have been compromised or misused.
Each learner is assigned a unique learner identification number.
The learner identification number allows Frontline Justice to:
The learner identification number is used internally and is not intended to function as a public identifier.
Learners receive access only to educational courses assigned to them based on what they request to access through a registration form.
Course assignments may be determined by factors including:
Frontline Justice reserves the right to modify course assignments when educational courses change.
As part of providing educational services, Frontline Justice maintains learner records.
These records may include:
Learner records are used solely for legitimate educational, operational, reporting, research, grant administration, compliance, and program evaluation purposes as described in our Privacy Policy.
The Learning Platform records learner progress throughout each educational course.
Progress may include:
Learners may resume courses from previously completed points when supported by the Learning Platform.
Sharing with Affiliated Organizations. If a learner participates in a course through, or is affiliated with, an employer, community-based organization, legal services organization, training partner, or other participating organization, Frontline Justice may share information about the learner’s participation and progress with that organization. This may include course enrollment, module or course completion, assessment or quiz results, completion dates, certificates earned, and other educational milestones.
Anonymized and Aggregated Information. Frontline Justice may use and share anonymized or aggregated information derived from learner surveys, quizzes, assessments, course participation, and course completion. This information may be shared with funders, partners, outside stakeholders, or the public, including through newsletters, reports, presentations, websites, and social media. Information shared in this manner will not identify individual learners or reasonably permit their identification.
Educational programs may include quizzes, knowledge checks, interactive simulations, reflections, or other evaluation activities.
Certain courses may include interactive simulations or scenario-based learning activities embedded within the Learning Platform. These simulations are provided for educational and training purposes and allow learners to practice applying course concepts in hypothetical scenarios.
Frontline Justice may use a learner's Learner ID to connect participation in and completion of a simulation with the learner's training record. However, the simulations do not collect or store information about actual clients or legal matters, and the simulations do not have the capability to allow learners to input confidential client information, personally identifiable information about another person, or information concerning an actual legal matter.
Frontline Justice reserves the right to establish minimum completion requirements before certificates are issued.
Certain educational courses may result in the issuance of certificates of completion after all required coursework, assessments, and other completion requirements have been successfully satisfied.
A certificate of completion acknowledges successful completion of the requirements for a Frontline Justice educational course.
A certificate of completion does not:
Where separate credentials, digital badges, or other recognitions are offered, they remain subject to their own eligibility requirements and may require additional steps beyond course completion.
Educational programs may begin and conclude with required surveys.
Survey responses help Frontline Justice:
Surveys are associated with learner records and are not anonymous. However, survey responses may be reported in aggregate or de-identified form for research, evaluation, or reporting purposes. Frontline Justice may also share a learner’s identifiable course information with supervisors and program leads from the learner’s organization.
When applicable, certificates of completion may be issued automatically following successful completion of all required educational activities.
Certificates acknowledge completion of a Frontline Justice educational course.
Certificates do not:
Frontline Justice reserves the right to revoke or reissue certificates where necessary to correct administrative errors or address fraud.
All educational materials are provided for general educational and informational purposes.
Although Frontline Justice makes reasonable efforts to ensure that educational content is accurate and current at the time of publication, laws, regulations, administrative procedures, agency guidance, and best practices change frequently.
Users remain solely responsible for verifying any information before relying upon it in practice.
Educational content should never be interpreted as:
Completion of any Frontline Justice course does not authorize any individual to perform activities prohibited by applicable laws governing the unauthorized practice of law.
To protect learners and program integrity, Frontline Justice employs reasonable administrative, technical, and organizational safeguards.
These safeguards may include:
No internet-based system can be guaranteed to be completely secure.
Learners should promptly report suspected security concerns.
The Learning Platform relies upon trusted third-party technology providers to deliver educational services.
These providers may include services supporting:
Frontline Justice selects providers believed to maintain appropriate security and privacy practices but does not control every aspect of third-party operations.
Additional information regarding third-party processing appears in the Privacy Policy.
Frontline Justice continuously improves its educational courses.
Accordingly, Frontline Justice may:
Reasonable efforts will be made to minimize disruption to learners.
Frontline Justice is committed to providing an accessible website for all individuals, including people with disabilities. We continue to work to improve the accessibility and usability of our website as part of our commitment to inclusion and equal access. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Accessibility is an ongoing process, and we regularly review our website to identify opportunities for improvement.
We maintain accessibility through ongoing improvements, including accessibility testing and monitoring, evaluation of best practices for assistive technology use, updates to existing and new content, and manual reviews to identify and address accessibility issues.
While we strive to ensure all areas of our website meet accessibility standards, some content or features may not yet fully conform to WCAG 2.2 Level AA. We are actively working to identify and remediate these issues as part of our continuous improvement efforts.
If you encounter any accessibility barriers while using our website, such as difficulty accessing content, needing an alternative format, or have suggestions to help us improve, we encourage you to contact us at info@frontlinejustice.org.
Questions regarding the Learning Platform, course enrollment, certificates, accessibility, or technical issues may be directed to:
Frontline Justice
Email: training@frontlinejustice.org
The Frontline Justice name and logo are the exclusive property of Frontline Justice. Unauthorized use is strictly prohibited. You may not copy, reproduce, display, transmit, distribute, or otherwise use the name or logo without express prior written permission, except as expressly permitted in the Linking Agreement or by applicable law.
Use of the name or logo in any manner that implies endorsement, affiliation, sponsorship, or partnership by Frontline Justice without explicit authorization is prohibited and may result in legal action.
Press, media, partners, and collaborators may request permission to use the Frontline Justice name and logo for limited purposes, including promotional materials, media coverage, or programmatic collaboration. Permission will be granted at Frontline Justice’s sole discretion and must be obtained in writing prior to use unless the use is permitted by applicable law or the Linking Agreement.
To request permission, contact info@frontlinejustice.org.
The Frontline Justice website is provided for personal use and educational purposes only. Any other use, including reproduction or translation of more than a de minimis portion of the Content of the Frontline Justice website, or any use other than for personal or educational purposes, requires express prior written permission. Requests for permission should be sent to info@frontlinejustice.org.
All Content on the Frontline Justice website is protected by law, including copyright laws.
Frontline Justice reserves the right at any time to change, suspend, or discontinue any aspect or feature of the website, including these Terms of Use.
Mention of specific companies, products, or individuals does not imply any intention to infringe proprietary rights. It also should not be construed as an endorsement or recommendation by Frontline Justice.
Frontline Justice disclaims any liability or responsibility arising from the use of its website or Content. Frontline Justice, its staff, and its contractors shall not be liable for any financial or other consequences arising from the use of the Content, including inappropriate, improper, or fraudulent use.
No representations or warranties of any kind are made concerning the Frontline Justice website, including any responsibility for infection by viruses or contamination with harmful properties.
The Frontline Justice website may include interactive features such as bulletin boards, chat functions, community spaces and forums, training courses, or mailing lists. When using these features, users agree not to:
Frontline Justice reserves the unconditional right to remove any material submitted to its interactive features, with or without notice.
Frontline Justice disclaims all responsibility for user behavior and does not guarantee the accuracy, integrity, or reliability of any content generated or submitted by users.
Frontline Justice provides access to Groundwork, a secure online platform hosted via Hivebrite, designed to support engagement among community justice workers, community justice worker allies, and staff. By joining and using Groundwork, you agree to the following additional terms that apply specifically to this community environment. These expectations apply in addition to Frontline Justice’s general legal disclosures set forth herein.
Groundwork is not a public forum for requesting, offering, or receiving legal advice or services. No content posted here should be interpreted as legal counsel, and no interaction on this platform creates an attorney-client or client–representative relationship.
This space is intended to support peer learning among justice workers and allies. Justice workers may share general resources, information, or reflections with one another to support professional growth and problem-solving. However, users may not:
Frontline Justice reserves the right to remove any content or restrict access as needed.
Do not post, solicit, or share personally identifiable information of clients or community members without their explicit consent. Personally identifiable information includes, but is not limited to:
Groundwork allows users to tag one another in posts and send direct messages. Users may also choose to display personal contact information in their profiles, including email addresses, phone numbers, or social media links. These settings are controlled by each user, and any such information is shared at their own discretion.
However, users may not post someone else’s contact details or identifying information in a thread, tag someone in a sensitive context, or forward private information outside of the platform without consent. Violating this rule may result in suspension or termination of access to Groundwork.
All users must accurately represent themselves and their affiliations. Users may not:
Your profile must reflect your real-world identity and role in the justice worker ecosystem. Misrepresentation may result in platform suspension.
Groundwork is intended as a space for open dialogue among peers. To maintain trust and psychological safety, users must not:
These expectations apply specifically to information shared by members in community spaces such as posts, replies, or discussion threads. They do not apply to materials in the Resource Library, posted events, or curated content shared by Frontline Justice for public distribution.
While users are encouraged to share general insights and lessons learned, any content involving personal experiences, professional reflections, or user opinions should remain within the platform unless explicit permission is granted.
Important Notice: Groundwork is not a confidential or encrypted platform. While we take reasonable precautions to secure data, users should assume that any content shared may be visible to other authorized members. Please use discretion when posting sensitive reflections or experiences.
All Groundwork community standards apply equally to content generated with artificial intelligence tools. AI-generated content that is harmful, deceptive, discriminatory, or violative of platform rules will be treated the same as human-generated content. Users are responsible for ensuring that any AI-generated content they share complies with these guidelines.
You may not use Groundwork to engage in or facilitate any illegal, abusive, or unsafe behavior. Prohibited conduct includes, but is not limited to:
Frontline Justice reserves the right to interpret and respond to misconduct as necessary to protect its users and organizational mission.
Groundwork is intended exclusively for individuals located within the United States. It is not directed to residents of the European Union or other non-U.S. jurisdictions. By accessing or using Groundwork, you affirm that you reside in the United States. Frontline Justice does not offer or market its services to individuals outside of the U.S. We reserve the right to remove access for individuals whose use would expose Frontline Justice to unintended regulatory compliance obligations.
Groundwork is monitored and moderated by Frontline Justice staff. Group leaders, discussion leads, group administrators, and other facilitators may assist in managing content, but do not have independent enforcement authority unless specifically authorized.
Depending on the nature and severity of the violation, users may be subject to:
Repeated or egregious misconduct will result in permanent revocation of platform access.
The information shared by users on Groundwork is not verified by Frontline Justice and is provided for general informational and community-building purposes only. Frontline Justice makes no representations or warranties regarding the accuracy, completeness, reliability, or legality of any content posted by users other than Frontline Justice staff. You are solely responsible for evaluating any information or advice shared on the platform and should consult with a qualified legal, medical, or other professional before taking any action based on that content.
Frontline Justice staff may post curated resources or guidance based on publicly available information and expert input. While we make reasonable efforts to ensure that such content is accurate and up to date at the time of posting, we cannot guarantee that it remains current, complete, or applicable across all jurisdictions. Legal, policy, and programmatic landscapes vary by state and are subject to change. Any official or time-sensitive guidance should be confirmed with the appropriate legal authority, public agency, or service provider.
Use of information from Groundwork is entirely at your own risk. Frontline Justice disclaims any and all liability related to user reliance on content posted in the community.
Frontline Justice reserves the exclusive right to interpret, apply, and revise these community guidelines. While we aim to resolve concerns collaboratively, we maintain discretion over disciplinary actions and content moderation. Users who violate these terms may have their access revoked without further notice. This platform is operated under the jurisdiction of the United States and governed by applicable federal and state laws. By continuing to access or use Groundwork following any changes to these rules, you accept the updated terms.
The Frontline Justice website may include links to other websites that are not under the control of Frontline Justice. These links are provided for convenience only. Their presence does not imply endorsement, sponsorship, or approval by Frontline Justice.
Frontline Justice does not assume responsibility or liability for the content, accuracy, reliability, or availability of any third-party websites linked from this site.
By accepting this privacy policy, including this Photo Release Policy, you grant Frontline Justice (“Frontline Justice” or “the Organization”) an irrevocable, royalty-free, perpetual, and worldwide right and license to use film, photographs, sound recordings, or audio recordings (collectively, “Images”) taken of you in connection with any event hosted or sponsored by the Organization.
Frontline Justice reserves the right to:
Images whose copyrights Frontline Justice owns through work made for hire or a valid assignment are and shall remain the exclusive property of Frontline Justice. You shall have no right of review or approval over their use or the use of names associated with them.
To the extend permitted by applicable law, you release Frontline Justice from any claims, demands, or causes of action arising from the use of the Images. This includes, without limitation, any claims for invasion of privacy or violation of the right of publicity. Participation in Frontline Justice events is entirely voluntary. No financial compensation will be provided for the capture, use, or distribution of any Images.
At Frontline Justice, we believe that trust is foundational to justice. That belief extends to how we treat your personal information. Whether you are a community member, donor, volunteer, or visitor to our website, we are committed to protecting your privacy, honoring your preferences, and handling your data with integrity. This Privacy Policy reflects both our legal obligations and our organizational values—transparency, respect, and accountability.
This Privacy Policy (“Policy” or “Statement”) explains how we collect, use, share, retain, and transfer information you may provide when you visit www.frontlinejustice.org, use our services, or interact with us across any of our digital platforms. It also outlines your rights and choices regarding that information.
This Privacy Policy applies to information collected through www.frontlinejustice.org, learn.frontlinejustice.org, online registration forms, surveys, educational courses, newsletters, events, community platforms, and other digital services operated by or on behalf of Frontline Justice.
This Privacy Policy also applies to information collected through integrated third-party service providers that support our operations, including our learning management system, customer relationship management platform, survey tools, analytics services, certificate generation services, and related technologies.
This Privacy Policy does not apply to third-party websites or services when they process information independently of Frontline Justice. It applies to information processed by service providers on our behalf, even when those providers also maintain their own privacy policies.
This statement was last updated on October 5, 2026. Any future updates to the Privacy Policy will be posted on this page.
The Short Message Service (SMS) Privacy Policy is a dedicated component of this broader Privacy Policy. It addresses how Frontline Justice handles information collected through SMS communications originating directly from us. For more information, please refer to our separate SMS Privacy Policy.
Frontline Justice (“Frontline Justice,” “we,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy (“Policy” or “Statement”) explains how we collect, use, share, retain, and transfer information that you may provide when you engage with our services.
This includes your use of our website at www.frontlinejustice.org, associated sub-pages, any applications or advertisements we provide, and any other interaction you have with Frontline Justice programs or digital platforms (collectively, the “Services”).
This Policy also outlines your rights regarding the personal information we collect and how you may exercise those rights.
This Policy applies to all visitors to the Frontline Justice website, registered users, and any other individuals who engage with our Services. It governs the collection and use of information through the following channels:
This Policy does not apply to information collected:
By accessing or using our Services, you agree to the terms of this Privacy Policy. This Policy may be updated periodically. Continued use of our Services after any changes are made constitutes your acceptance of those changes. We encourage you to review this page regularly for updates.
The information we collect on or through our Services may include:
Depending on how you interact with Frontline Justice, we may collect the following categories of information:
Identity Information
Learning Information
Technical Information
Communications Information
Analytics Information
We collect information directly from you when you register for educational courses, complete enrollment forms, participate in surveys, subscribe to communications, contact us, or use our Services.
We also collect information automatically through cookies, analytics technologies, secure authentication processes, and Learning Platform activity necessary to deliver educational services and improve our programs.
Some information may be received from authorized partner organizations that enroll learners into Frontline Justice educational courses.
Depending on the type of interaction you have with us, we may collect the following information (“personal information”) when you openly and directly share this data with us:
In addition to these categories, we may collect and process information about your interactions with us. This includes details about our contact with you through email, SMS, U.S. Post, phone, or in person (i.e., the date, time, and method of contact), details about donations you make, events or activities you register for or attend, and any other support you provide. We may also collect and record any other relevant information you share with us, including your interests or affiliations with other charities, community groups, or your employer.
We automatically collect the following information when you use our Services:
This information is automatically sent by your web browser and may be used to generate aggregate statistics about visitors to our Services. We may use this data for various business purposes such as customer service, fraud prevention, market research, and improving our Services. For more information regarding our use of cookies, see the Automatic Data Collection Technologies section below.
Throughout your interactions with our Services, we may collect — or you may provide — information that qualifies as Sensitive Personal Information under applicable laws. We strive to obtain your consent to collect and process such information, which may be revoked at any time by contacting us at info@frontlinejustice.org.
As you navigate through and interact with our Services, we may use automatic data collection technologies, such as cookies, tags, and pixels, to better understand how users engage with our Services. The types of information we collect using these technologies include:
We may use these technologies to track online activities over time and across third-party websites or other online services. We may tie the information collected automatically to personal information you provide, enhancing our understanding of your interactions with Frontline Justice.
We collect this information to improve our Services and provide a more personalized experience by enabling us to:
The technologies we use for this automatic data collection may include:
Some content or applications, including advertisements, on our Services are served by third parties, including advertisers, ad networks, content providers, and application providers. These third parties may use cookies, web beacons, or other tracking technologies to collect the information mentioned in the Automatic Data Collection Technologies section. They may collect information about your online activities over time and across various websites and online services to provide you with interest-based (behavioral) advertising or other targeted content.
Some features of our Services, including the Groundwork community platform, are hosted by third-party providers such as Hivebrite. These providers may use cookies or similar technologies in accordance with their own privacy policies. You can learn more by reviewing Hivebrite’s Privacy Policy.
Frontline Justice uses trusted third-party service providers to operate portions of our Services. These providers may process information on our behalf solely for purposes consistent with this Privacy Policy.
Current providers may include:
• Coassemble (Learning Management System)
• Airtable (Program Administration)
• Zoho CRM, Campaigns, and Survey
• Google Analytics 4
• Google Tag Manager
• Linkly
• Webflow
• Vercel
• Cloudflare
• Resend
• DocsAutomator
• Lovable (development and delivery of embedded interactive educational simulations and aggregate usage analytics)
Each provider is contractually or operationally engaged to perform specific services supporting Frontline Justice's educational mission. We encourage users to review the privacy policies of these providers where applicable.
Frontline Justice uses personal information to provide, administer, improve, and evaluate our educational courses and related services. We use information to enroll learners, authenticate access to the Learning Platform, assign educational content, monitor completion, issue certificates of completion, communicate with participants, respond to support requests, administer events, comply with legal obligations, and improve the effectiveness of our programs.
We may also use aggregated or de-identified information to evaluate program outcomes, measure educational effectiveness, satisfy grant reporting requirements, conduct research, and inform future program development.
We may use the Personal Information you provide to us for the following purposes:
We may use the Personal Information we collect about you for the following purposes:
We may use the Personal Information we receive from other sources to:
We may process aggregated or de-identified information about our Services’ visitors where it does not identify or reasonably permit identification of an individual.
The following chart provides a high-level summary of the information we process for each purpose and how we may use or disclose such information. Please note that we may not collect each category of information about every user of our Services.
The Learning Platform maintains learner records necessary to deliver educational services. These records may include learner identifiers, assigned programs, course progress, module completion, assessment results, certificates of completion, survey participation, and technical support history.
Learner records are used only for legitimate educational, operational, auditing, compliance, reporting, security, and program evaluation purposes. Frontline Justice does not sell learner records or use them for unrelated commercial purposes.
Many educational courses include surveys before, during, or after training. Survey responses are associated with learner records through internal learner identifiers and therefore are not anonymous.
Survey information may be analyzed individually for program administration and in aggregated or de-identified form for research, quality improvement, grant reporting, and educational evaluation. Frontline Justice does not publish personally identifiable survey responses without the participant's consent unless required by law.
Frontline Justice uses cookies and similar technologies to operate the Learning Platform, maintain secure sessions, remember user preferences, and understand how visitors use our Services.
Analytics technologies may include Google Analytics 4, Google Tag Manager, Linkly, and similar services that help us understand website traffic, learning engagement, and platform performance. These technologies collect information such as browser type, device information, IP address, referral source, and pages visited. We use this information to improve accessibility, usability, security, and educational effectiveness.
Frontline Justice may receive aggregate or non-learner-specific analytics about the use and performance of interactive simulations and other embedded learning activities. These analytics may include information about how the simulation is used and technical performance information. Individually identifiable simulation analytics are limited to the completion of the simulation for course completion confirmation.
Frontline Justice may use artificial intelligence technologies to assist with software development, drafting educational materials, summarizing information, improving accessibility, and supporting internal operations. Human oversight remains responsible for reviewing educational content, organizational communications, and significant operational decisions.
Artificial intelligence is not used to provide legal advice through the Learning Platform, and generative AI is not used at all in the platform.
Frontline Justice shares personal information only when necessary to operate our Services, comply with legal obligations, protect the security of our systems, or support our educational mission.
Information may be shared with trusted service providers that perform functions on our behalf, including learning management, hosting, analytics, surveys, certificate generation, communications, and customer relationship management. These providers receive only the information reasonably necessary to perform their contracted services.
We may also disclose information when required by law, court order, legal process, or to protect the rights, safety, property, or security of Frontline Justice, our learners, partners, or the public.
Frontline Justice is committed to measuring the impact of its educational courses. We may prepare reports for funders, partner organizations, researchers, and stakeholders describing participation, completion rates, learner outcomes, and program effectiveness.
Whenever reasonably possible, these reports use aggregated or de-identified information. Personally identifiable information will not be publicly disclosed without consent except where required by law or expressly authorized by the participant.
Frontline Justice retains personal information only for as long as reasonably necessary to provide educational services, administer programs, satisfy legal, contractual, regulatory, funding, auditing, and reporting obligations, resolve disputes, enforce our agreements, protect our systems, and improve our programs.
Retention periods vary based on the type of information collected. Learning records, including course completion history, certificates of completion, assessment results, and related educational records, may be retained after a learner has completed a program in order to verify participation, respond to future requests, support grant reporting, evaluate program effectiveness, and maintain historical program records.
Authentication information is retained only for the period necessary to provide secure access to the Learning Platform. After a learner accesses a course, the platform uses a secure httpOnly session cookie to maintain the learner's authenticated session. This cookie is used solely to keep the learner signed in and allow them to return to their training without repeatedly requesting a new access link. The session cookie does not contain learning records or personal profile information, cannot be accessed by JavaScript running in the browser, and is not used for advertising or cross-site tracking. The session automatically expires after 30 days of inactivity (or sooner if the learner signs out or clears browser cookies), at which point a new authentication process is required.
Temporary authentication links and other one-time or short-lived authentication credentials are retained only for the time necessary to authenticate access and are invalidated in accordance with our security practices.
Technical logs, security logs, and analytics information are retained in accordance with operational, security, and fraud prevention needs, as well as the retention practices of our service providers.
Frontline Justice implements administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
Security measures may include secure authentication, encrypted communications, role-based access controls, cloud security protections, monitoring for suspicious activity, secure hosting environments, and vendor security controls provided by trusted third-party service providers.
Although we employ commercially reasonable safeguards, no method of transmitting or storing information electronically is completely secure. Accordingly, we cannot guarantee absolute security, and users provide information at their own risk.
Depending upon your jurisdiction and applicable law, you may have the right to request access to the personal information we maintain about you, request correction of inaccurate information, request deletion of information where legally permissible, request a copy of certain information, withdraw consent where processing is based upon consent, or object to certain uses of your information.
Frontline Justice will review each request in accordance with applicable law and may decline requests where we are legally required or permitted to retain information.
Individuals wishing to access, correct, or request deletion of their personal information may contact Frontline Justice using the contact information provided at the end of this Privacy Policy.
Before fulfilling certain requests, Frontline Justice may require reasonable verification of identity to protect the privacy and security of learner records and other personal information.
Frontline Justice is committed to making its Services reasonably accessible to individuals with disabilities. We continually evaluate opportunities to improve accessibility across our website, Learning Platform, educational materials, and digital communications.
Individuals experiencing accessibility barriers are encouraged to contact Frontline Justice so that we may explore reasonable accommodations or alternative methods of accessing our educational resources.
Frontline Justice's Services, including the Learning Platform, are intended only for individuals who are at least eighteen (18) years of age unless participation by younger individuals is expressly authorized through a supervised educational initiative.
We do not knowingly collect personal information from children under the age of thirteen. If we learn that personal information has been collected from a child contrary to this Privacy Policy, we will take reasonable steps to delete that information.
Frontline Justice primarily serves individuals and organizations located within the United States. Our Services are intended for U.S.-based educational courses and are operated from the United States.
Individuals accessing our Services from outside the United States acknowledge that their information may be transferred to and processed within the United States where privacy laws may differ from those of their jurisdiction.
Frontline Justice may update this Privacy Policy periodically to reflect changes in our programs, technology, legal obligations, or operational practices. The effective date at the beginning of this Privacy Policy will indicate when revisions become effective.
Material changes will be posted through our website or otherwise communicated where appropriate. Continued use of the Services following publication of revised policies constitutes acceptance of those revisions.
Questions regarding this Privacy Policy or Frontline Justice's privacy practices may be directed to:
Frontline Justice
Email: info@frontlinejustice.org
Website: https://www.frontlinejustice.org
Requests regarding privacy rights, learner records, accessibility, or data protection should be submitted using the contact information above.
We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:
We may also disclose your personal information:
We disclose this information to provide our Services in an efficient and effective manner, to communicate with you about our Services, to better understand how our Services are used, to analyze the effectiveness of our Services and marketing efforts, and to provide you with marketing.
We may disclose aggregated or de-identified information about our Services’ visitors where it does not identify or reasonably permit identification of an individual.
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
As stated in this Policy, we may collect and share your personal information for third-party advertising purposes through the use of cookies and other automated tracking technologies.
Residents of Colorado may opt out of targeted advertising, as defined under the Colorado Privacy Act, by setting their browser to refuse all or some browser cookies, or to alert them when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may be inaccessible or may not function properly. Colorado residents may opt out of targeted advertising using the online web form located in the footer of our website.
As part of our efforts to provide residents of Colorado with control over their personal information, residents of Colorado or their authorized agent may email us at info@frontlinejustice.org to request access to, correction, deletion, or portability of their personal information. When we receive a request, we may be required to verify your identity in accordance with the Verifying Requests section below.
Please note that we may decline to accommodate an access, correction, or deletion request where we are required or permitted to retain the information. We may also refuse to accommodate a request if we believe doing so would violate any law or legal requirement or cause the information to be incorrect. If an exemption applies, we will notify you of the exemption in our response to your request.
Additionally, to the extent that we deny your request, residents of Colorado may appeal such decisions by emailing us at info@frontlinejustice.org.
When we receive a request, we may be obligated to verify that the person requesting information or deletion is the individual to whom the data request relates. This verification process is critical to maintaining the privacy and security of the personal data that you entrust to us. To verify a request, we may request up to three pieces of personal information about you to compare against our records. We may also request that you sign a declaration under penalty of perjury from the individual whose personal information is the subject of the request.
We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure.
All information you provide to us is stored on our secure servers behind firewalls. Payment transactions and related information are generally processed by third-party payment processors.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for any circumvention of privacy settings or security measures on our Services.
Our Services may contain links to third-party websites. When we provide links, it is for your convenience, and we do not endorse any products or services or assume responsibility for any content on third-party websites or any links contained within them. This Privacy Policy only applies to our Services. We assume no responsibility for personal information collected, stored, or used by third parties as a result of visiting their websites. We advise you to read the privacy policy of any third-party websites you choose to visit.
When accessing Groundwork, users are interacting with a platform operated by Hivebrite, a third-party service provider. While Frontline Justice moderates the content and community standards within Groundwork, we do not control Hivebrite’s data collection practices or infrastructure. Use of Groundwork is also subject to Hivebrite’s Terms and Conditions and Privacy Policy.
Frontline Justice facilitates online donations through Every.org, an independent 501(c)(3) organization that processes charitable contributions on our behalf. When you make a donation through Every.org, you are subject to Every.org’s own terms of service and privacy policy. Frontline Justice does not control or process the payment data you provide to Every.org.
Donations made to Frontline Justice via Every.org are directed to the Office of American Possibilities, a project of Rockefeller Philanthropy Advisors, Inc., our fiscal sponsor, and designated to support our work. You can learn more about how Every.org handles your data by reviewing their Privacy Policy.
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the website homepage. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date and deliverable email address for you, and for periodically visiting our website and reviewing this privacy policy to check for any changes.
To ask questions or comment about this privacy policy and our privacy practices, contact us at info@frontlinejustice.org.
This document explains the technologies used on this website that support the purposes described throughout the Cookie Policy. These technologies allow the website owner to access or store information on a user's device. This may include placing a cookie or running a script as the user interacts with the website.
For simplicity, all such technologies are referred to as Trackers in this document, unless a distinction is necessary.
For example, cookies can be used on both web and mobile browsers, but they are browser-based tools. It would be inaccurate to refer to cookies in the context of mobile applications. For that reason, the term cookies is used only when it specifically refers to that type of Tracker.
Some uses of Trackers may require the user's consent. When consent is required and given, it can be withdrawn at any time by following the instructions provided in this document.
This website uses both:
Unless otherwise noted, third-party providers may access and manage the Trackers they place.
The duration and expiration of cookies and similar Trackers vary depending on the settings defined by the website owner or the third-party provider. Some Trackers expire when the browsing session ends, while others remain active for a limited period to support functionality such as maintaining a secure authenticated session.
In addition to the information provided in each section below, users may find more detailed and updated information about Tracker duration, functionality, and related practices by reviewing the linked privacy policies of third-party providers or by contacting the website owner.
Frontline Justice uses tracking technologies (“Trackers”) to support website operations, enhance functionality, understand user behavior, and deliver relevant communications. These Trackers may include cookies, scripts, pixels, or similar technologies that store or access data on your browser or device.
Trackers are grouped into four categories: Necessary, Functionality, Measurement, and Marketing. Some Trackers are required to ensure the website works correctly, while others are used with your consent to improve your experience or support outreach efforts.
We use both first-party Trackers, which are managed directly by Frontline Justice, and third-party Trackers provided by trusted vendors. Details for each category are provided below.
Necessary Trackers are required to operate the Frontline Justice website and deliver core services. These tools help manage page loads, navigation, script execution, and overall stability. They do not collect personal data for advertising or analytics purposes.
These Trackers are always active and cannot be turned off through user preferences because they are essential to the website’s functioning.
Examples of Necessary Trackers include:
Functionality Trackers enable features that enhance your experience, such as signing up for newsletters or other communications. These Trackers support user engagement without collecting information for profiling or behavioral advertising.
An example includes the use of mailing list services to manage subscriptions and communications preferences.
Measurement Trackers help us understand how visitors interact with our website. These tools collect aggregated data related to traffic, behavior, click paths, and technical performance. This information allows us to improve usability and understand community needs.
We use services such as Google Analytics and Linkly to evaluate engagement, optimize user flow, and ensure the site is accessible and effective.
Marketing Trackers support outreach, fundraising, and audience engagement. These tools may be used to personalize communications or track how users respond to invitations, updates, or campaign messages. They help ensure that content is meaningful and appropriately delivered.
We use platforms like Mailchimp, Zoho, SendGrid, and Airtable to manage communications and maintain stakeholder relationships.
Below is an updated table summarizing the opt-out options for each service:
Users can manage their preferences for non-essential Trackers in the privacy choices panel provided on the website. Necessary Trackers will remain active to maintain basic functionality.
In addition, users may:
Users can view, block, or delete cookies through their browser settings. Common browser support pages include:
Mobile device users may adjust app-level or system-level settings to limit tracking.
Tracker duration may vary depending on the service provider. Some cookies expire at the end of your session, while others may remain on your device for a longer period to support analytics, personalization, or functionality. For specific durations, please refer to the privacy policies linked in the table above.
Notwithstanding the above, Users may follow the instructions provided by the Network Advertising Initiative (US), the Digital Advertising Alliance (US), or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.
Users are free to decide whether or not to allow the use of Trackers. However, please note that Trackers help this Website to provide a better experience and advanced functionalities to Users (in line with the purposes outlined in this document). Therefore, if the User chooses to block the use of Trackers, the Owner may be unable to provide related features.
Frontline Justice, c/o Alicia Mitchell-Mercer, COO, Owner contact email: info@frontlinejustice.org; Owner contact phone number: (332) 223-7813.
Since the use of third-party Trackers through this Website cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.
Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Website.
Frontline Justice welcomes links to its website (the "Site") from any website meeting our criteria as set forth here and must agree to our terms and conditions.
The Site is provided by Frontline Justice (referred to as "Frontline Justice," or "We," "Our," or "Us") and may be used for informational purposes only. The terms and conditions set forth herein govern your access to or any link that you establish to the Site. Your access or link to any portion of the Site constitutes your agreement to be bound by these Terms and Conditions of Linking.
Subject to these Terms and Conditions, Frontline Justice grants you a non-exclusive, non-transferable, limited, revocable, and royalty-free license to provide a hypertext reference link ("Link") to the initial, top-level display of the Site, as identified by the Uniform Resource Locator ("URL") www.frontlinejustice.org, solely for non-commercial purposes and only for the purpose of linking your website to the Site.
We grant you a non-exclusive, non-transferable, limited, revocable, and royalty-free license to use our name and logo solely for the purpose of creating and describing the Link. You shall properly and accurately display our name and logo in connection with any display and description of the Link visible on your website. However, our name and logo shall not be the most prominent trademark on your website. Except for this limited license to use our name and logo, you may not use or modify our name or logo or use any of our other trademarks or service marks for any reason without our prior written consent.
You agree that you will not:
Additionally, you agree that you will not:
You expressly agree that establishing any Link to the Site is at your sole risk. Neither Frontline Justice, nor its affiliates, nor any of our or their officers, directors, employees, volunteers, agents, third-party content providers, sponsors, licensors ("Providers") or the like warrant that the Site will be uninterrupted or error-free. We do not guarantee any specific results from the use of the Site or the accuracy, reliability, or currency of any content, information, product, or service provided through the Site.
The Site, its information, materials, and the services made available are provided on an "as is" and "as available" basis without any representation or warranty, express or implied. To the fullest extent permissible by law, Frontline Justice disclaims all warranties, express or implied, of any kind or nature, including, but not limited to, warranties of merchantability, non-infringement, or fitness for any particular purpose. Any reliance on any advice, opinion, statement, or other information provided through this Site shall be at your sole risk.
Frontline Justice will not be liable for any damages of any kind, including, but not limited to, direct, indirect, incidental, special, punitive, or consequential damages, arising from the establishment of any Link to or use of this Site.
You agree to indemnify, defend, and hold harmless Frontline Justice, its directors, officers, employees, attorneys, volunteers, agents, and representatives from and against any and all claims, damages, losses, costs (including reasonable attorneys' fees), or other expenses arising directly or indirectly out of or from:
Your obligations under this paragraph will survive the termination or expiration of these Terms and Conditions.
Although this Site is available worldwide, not all services offered through this Site are available to all persons or in all geographic locations or jurisdictions. We reserve the right to limit the availability of the Site and/or any service provided to any person, geographic area, or jurisdiction at our sole discretion. The offer of any product or service through this Site is VOID where prohibited.
You agree that the Site, including all content, text, images, software, and media, is proprietary to or licensed by Frontline Justice, and is protected under copyright and other intellectual property laws. You do not have the right to use, publish, share, sell, or distribute any data collected concerning visitors to your website that relates to (a) their clicking on a Link, (b) their use of the Site, or (c) any other information deemed proprietary by Frontline Justice.
The term for which you may establish a Link to the Site begins on the date you establish the Link. You may terminate the Link at any time. We may terminate your permission to Link to the Site at any time, without notice, for any reason. Upon termination, you will immediately discontinue or disable the Link and remove our name and logo from your website.
The laws of the State of New York shall govern this Agreement. Any controversy or claim arising out of or relating to this Agreement shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in New York unless mutually agreed otherwise.
Frontline Justice is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider. This Policy is incorporated into the Terms of Service.
By using the Service, you agree to the terms of this Policy. Frontline Justice reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as they are posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.
“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as any Personal Information that you choose to include in messages you send through the Service.
Through the use of the Service, Frontline Justice will receive the following information from our third-party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us.
We use Personal Information to:
Each message that you send through the Service (either to us or to other users of the Service) is stored on our servers. We retain these messages on our servers. Frontline Justice utilizes servers and services owned by third parties.
We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:
Frontline Justice takes precautions to ensure the security of your Personal Information, including ensuring that our third-party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third-party infrastructures, which are not under our control (such as a third-party SMS delivery platform or your carrier network).
We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.
Use of the Frontline Justice text message-based services (the “Service”) is subject to the following Terms of Service. These terms constitute a legal agreement (the “Agreement”). Please read them carefully.
Frontline Justice will allow several different opportunities to opt in to SMS services.
A mobile user might opt-in by:
A mobile user may also receive the following text to opt in:
By texting Frontline Justice Community at (332) 223-7813, you agree to receive Account notifications messages from Frontline Justice Community. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.frontlinejustice.org/legal-disclosures to see our privacy policy and https://www.frontlinejustice.org/legal-disclosures for our Terms of Service.
Frontline Justice’s third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by texting “STOP” to (332) 223-7813.
After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just text START, and we will start sending SMS messages to you again.
If at any time you forget what keywords are supported, just text "HELP" to (332) 223-7813. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our Service as well as how to unsubscribe.
We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.
The Service is not intended for children under 13, and Frontline Justice does not knowingly collect information from children under the age of 13.
Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.
Frontline Justice requires that users of this service be limited to U.S. residents only.
If you have any additional questions regarding this Policy, please feel free to contact us anytime by emailing info@frontlinejustice.org or by texting “HELP” to (332) 223-7813.
· Artificial Intelligence (AI): Computer-based technologies that assist Frontline Justice in software development, content preparation, accessibility improvements, summarization, administrative processes, analytics, or other operational functions. AI does not replace human oversight or provide legal advice through the Services.
· Certificate of Completion: A document issued by or on behalf of Frontline Justice acknowledging successful completion of the requirements for a specific educational course. A Certificate of Completion is not a professional license, certification, credential, or authorization to practice law.
· Community Platform: The Groundwork online community operated by Frontline Justice to facilitate networking, collaboration, peer learning, and resource sharing. The Community Platform is separate from the Learning Platform.
· Credential: A badge, certification, endorsement, or other formal recognition that may require additional eligibility requirements beyond successful course completion.
· Educational Content: Training materials, lessons, videos, documents, assessments, quizzes, guidance, resources, and other instructional materials made available through the Services.
· Educational Services: The educational, technical assistance, training, research, community engagement, and related nonprofit services provided by Frontline Justice.
· Interactive Simulation — An interactive, scenario-based educational activity provided through or embedded within the Learning Platform that allows learners to practice applying course concepts through hypothetical scenarios or exercises. Frontline Justice may associate completion of an Interactive Simulation with a learner's training record.
· Learner: An individual enrolled or otherwise authorized to access the Frontline Justice Learning Platform.
· Learner ID: A unique internal identifier assigned to each learner for administering educational courses, maintaining learner records, and connecting educational activities.
· Learner Record: The collection of information maintained about a learner, including enrollment, assigned courses, progress, assessments, certificates of completion, survey participation, and related educational records.
· Learning Platform: The authenticated online educational environment operated by Frontline Justice through learn.frontlinejustice.org and any successor learning environments used to deliver educational courses.
· Magic Link: A secure, time-limited, single-use authentication link delivered by email that allows an authorized learner to securely access the Learning Platform without a traditional username and password.
· Personal Information: Information that identifies, relates to, describes, or could reasonably be associated with an identifiable individual, as further described in the Privacy Policy.
· Services: Collectively, the Frontline Justice website, Learning Platform, Community Platform, educational courses, surveys, events, communications, applications, and other digital services operated by or on behalf of Frontline Justice.
· Third-Party Service Provider: A vendor or contractor engaged by Frontline Justice to provide technology, hosting, analytics, communications, learning management, certificate generation, customer relationship management, survey administration, or other operational support.
Frontline Justice reserves the right to revise these Legal Disclosures periodically to reflect changes in applicable law, technology, organizational practices, educational courses, or operational requirements. Material revisions will be identified by an updated version number and effective date.